IT Infrastructure and Web Hosting Support

IT INFRASTRUCTURE AND WEB HOSTING SUPPORT

Cape Business Online is a marketing agency supporting businesses across South Africa and abroad for their digital marketing requirements. We are market leaders in Search Engine Optimization, seeking to recruit a business champion in IT Infrastructure and Web Hosting Support.

YOUR ROLE WILL BE TO:

Provide 2nd level support for our Linux web hosting services.
Troubleshoot website performance or reliability issues.
Troubleshoot website PHP bugs and other issues.
Transfer websites onto our hosting service.
Troubleshoot general hosting and website performance issues.

YOU ARE:

An IT Geek.
You know what SSH, FTP, DNS, TLS and IPv4 are.
You know how to transfer a domain from another hosting location and deal with issues pertaining to transferring email hosting.
You know what the difference between iMap and POP3 is and the implication of transferring hosting for both environments.
You know how to communicate humbly and helpfully with non-IT colleagues and customers.
You are self-aware and regularly thinking about how you can be better at what you do.
You know how to say the words “I don’t know”.
You get a kick out of solving website issues.

YOUR PERSONAL ATTRIBUTES ARE:

Excellent verbal and written communication skills, in English and Afrikaans. You are fluent in Afrikaans.
You are well presented and have sober habits.
You are administratively organized and methodical.
You have the ability to work both independently and as part of a team.
Your work ethic is beyond reproach.
You cope well under pressure.
You are dedicated, passionate and hard-working.
You have a friendly and helpful demeanour.

YOUR QUALIFICATIONS AND EXPERIENCE INCLUDE:

A Matric pass or equivalent.
A+ and/or N+ or equivalent experience.
Experience interacting with web hosting services.
Knowledge of SEO principles.

IF YOU ARE INTERESTED IN APPLYING FOR THIS ROLE, PLEASE SUPPLY THE FOLLOWING THROUGH THE CONTACT FORM BELOW:

Updated CV detailing your qualifications, experience and contact details of at least 3 references.

Covering letter explaining your fit for the role. In this letter, please include your salary expectations.

Suitable candidates will be contacted within 14 days of application.

GET IN TOUCH

Your professional journey with us starts here…
Should you be interested in applying for these positions, please complete the form and provide the attachments requested.

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